Our services are characterized by proximity: we are close to your enquiries and requests, and also close to you and the events at your work-place.
ONE FACE TO THE CUSTOMER
A personal point of contact awaits you at MARTOR's customer service. Accepting orders or giving detailed advice is delivered with the familiar MARTOR quality and with MARTOR's typical focus on the customer.
Our technical consultants are also available for on-site visits to supplement telephone advice. From little "tricks on cutting" to major on-site surveys for complex cutting solutions, our technical consultants provide competent and professional services.
Our catalogues and brochures come as standard. But are you also familiar with MARTOR safety posters? Or our customised knife plans? Or our MARTOR training videos? This package of supporting material ensures that safe cutting solutions can be installed sustainably within your company. This is service the MARTOR way.
TRAINING AND INSTRUCTION*
Raising work safety is our goal. Our technical consultants are available to train and coach at your premises as well as participate in safety days, in-house exhibitions, etc. Our service media (e.g. training videos) also help your employees to practise using our safety knives properly. These media also promote acceptance of the new tools.
QUICK DELIVERY SERVICE
MARTOR delivers quickly and reliably from its Solingen warehouse. Depending on your location, products can also be provided at short notice by one of our worldwide distribution partners. The products use high-quality individual packaging and have multilingual operating instructions. Yet another example of MARTOR's professionalism.
*only in some countries