Our services are characterized by proximity: we are close to your enquiries and requests, and also close to you and the events at your work-place.
INITIAL CONTACT AND ADVISORY SERVICES
Is this your first contact with MARTOR or are you already our customer? Do you need specific help in selecting products? Or would like to place an order? Our competent customer advisors will take care of you in this and any other matters - on the phone, by fax or by e-mail.
SERVICE MEDIA FOR A MORE IN-DEPTH KNOWLEDGE
Our customer service advisors will also provide you with product specific media, which will give you further information in the form of catalogues, brochures, safety posters, Technical Data Sheets, product videos, etc.
You have a problem with cutting and are looking for a customised solution? It‘s also possible that our sales representatives will help you directly by visiting your work place. Please contact our customer service team to make an appointment.
TRAINING AND INSTRUCTION SESSIONS*
On-site support can go even further if required, for example by attending an in-house exhibition on your company premises. Our training and instruction sessions are user specific - for an even more precise handling of our cutting tools. Our technical advisors also liaise with safety specialists, professional business associations and federations.
QUICK DELIVERY SERVICE
After consulting us, you will usually know which cutting tool fits best to your needs. Now you also want to hold it in your hands. As soon as you have placed your order, we quickly start processing to ensure a fast and reliable delivery.
*only in some countries